Frequently Asked Questions
Everything you need to know about your Loop experience.
How do I choose the right size for my ears?
Every set of Loop earplugs comes with four different sizes of silicone ear tips (XS, S, M, L) to ensure a perfect, comfortable fit for every ear shape.
What is the difference between Experience, Quiet, and Engage models?
Quiet is designed for total focus and sleep, Experience reduces volume while maintaining sound quality for concerts, and Engage reduces background noise while keeping speech clear for social settings.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the US and Europe, while international orders may take 10-15 business days depending on the destination.
Can I return my Loops if they don't fit or work for me?
Yes, we offer a 100-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return them for a full refund within 100 days of delivery.
Are Loop earplugs reusable and how do I clean them?
Loop earplugs are fully reusable and designed for long-term use. You can clean them easily by wiping the silicone tips with a damp cloth or using mild soap and water.
Do you offer a warranty on your products?
All Loop products come with a 2-year limited warranty that covers manufacturing defects to ensure you receive the highest quality hearing protection.